Our Goal: Quality Customer Service with Best-in-class Expertise

Swiss Re is committed to helping IIABA members protect their assets and reputations. The goal of the Swiss Re claim department is to give our insureds the highest quality customer service and best-in-class claims expertise. Their team of experienced claims professionals has deep practical expertise in the management of risk and are dedicated to helping you understand and manage your professional liability risk more effectively and working with you to prevent and mitigate lawsuits against you.

The Swiss Re claims team: organized to meet your needs

While we hope claims are rare, Swiss Re’s claims team is highly rated and includes experienced attorneys who understand the demands of running an agency and are experienced in handling professional liability claims. The team works in conjunction with an extensive panel of outside counsel. Within each team, individual members have primary and secondary responsibility for specific jurisdictions. Consequently, your claim will be handled by someone familiar not only with your state but also the law, procedure, and the attorneys who regularly represent the interests of our insureds. The claims team members average over fourteen years of relevant insurance industry experience and 70 percent of the team are licensed attorneys. Other members are trained paralegals or have worked in the insurance industry for many years prior to joining Swiss Re. Many on the team hold insurance industry designations including CPCU, RPLU and ACI.